Shipping Policy

Below you will find the average delivery time for all our packages:

  • Once an order has been placed, we need 1 to 2 business days to process it. During the week, we usually process the order within one business day, but if you place your order on Friday night or over the weekend, it may take a little longer.

  • After your order is processed, it will be shipped, and the average delivery time is 8 to 10 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service. Below, we explain how your order is processed and delivered.

Place an order
The purchasing process at Hollis Toronto is as simple as possible:

  1. Go to the page of the product you want and add it to your shopping cart by clicking on the black “Add to cart” button..

  2. Make sure you select the correct variants before proceeding. If everything is in order, click “Proceed to checkout”.

  3. On the information page, enter your correct address information. It is important to verify that all information is accurate. Once you have confirmed your information, click on “Proceed with shipment”.

  4. On the “Shipping” page, you will have the option to update the data previously entered. All shipments are completely free of charge. As a token of our gratitude, we always assume the shipping and delivery costs. Then click on “Proceed to checkout”.

  5. In the payment options section, you can choose from a variety of payment methods. At www.hollis-toronto.com, all payment options are SSL encrypted, ensuring a secure experience.

    Payment methods available:

    • PayPal
    • Credit card (AMEX, Mastercard, Maestro, Visa)
    • Shop Pay
    • Apple Pay & Google Pay

  6. Once you have selected your payment method, click on “Checkout”. You will be redirected to your chosen payment platform. Follow the instructions on this page to complete your order.

In the unlikely event that you experience problems with your order, you can contact our customer service at any time.

Shipping and handling
We assume all shipping costs for each order.. All our shipments are completely free of charge, no minimum amount required.

Send your order
Have you found the perfect look or accessory on our website? Then, of course, you'll want to enjoy it as soon as possible! That's why we make sure to process and ship your order as quickly as possible. In order to be able to offer fair prices on our products, we have chosen to group packages in bulk and ship them all at once when we reach the minimum quantity needed. We appreciate your understanding and willingness to help us create a better and healthier world.

Attention: Like many other online stores, we are quite busy and delays may occur due to the coronavirus crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To make sure your order is shipped today, you can contact us by email. Our service team will be happy to advise you on the best solution.